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Trust Center

At Liberty Dental Plan, protecting our members’ and providers’ data is important to everything we do. We follow a security-first mindset-from design through deployment. This will ensure our platforms and operations meet the highest standards in privacy, security, compliance,
and availability.

Visit our Trust Center at https://trust-center.libertydentalplan.com to explore how we protect your trust through rigorous security controls,
industry-recognized certifications, real-time transparency, and a culture of accountability that prioritizes your data’s safety at every level.

  • HIPAA & HITECH Compliance: We meet and exceed the administrative, technical, and physical safeguards required under HIPAA's Security Rule

  • NIST Alignment: We apply NIST standards across core security areas such as access controls, data protection, and incident response.

  • Governance & Risk Oversight: Our Information Security program is governed by internal policies and procedures, subject to regular executive and third-party review.

  • Identity & Access Management: Least privilege, strong authentication (MFA), and Single Sign-On (SSO) are enforced across all critical systems.

  • Cyber Hygiene & Monitoring: We partner with federal agencies such as the U.S. Department of Homeland Security Cybersecurity & Infrastructure Security Agency (DHS/CISA) for continuous external scanning, and maintain internal vulnerability management and logging tools.

  • Security Awareness & Training: All Liberty workforce members receive regular training on secure practices, phishing detection, and data handling procedures.

  • Supply Chain Security: We conduct formal vendor risk assessments to ensure third parties uphold Liberty's privacy and security standards.

Secure Infrastructure & Operations

  • Availability & Uptime: Our cloud-hosted services are engineered for 99.9% uptime, supported by geo-redundant data centers and failover capabilities.

  • Data Encryption: We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit, with certificates issued by DigiCert, meeting FIPS 140-2 Level 3 standards.

  • Application Security:Development pipelines are built with secure coding practices, automated vulnerability scans, and peer-reviewed changes prior to deployment.

Certifications & External Validations

  • HIPAA & HITECH

    Liberty Dental Plan is compliant with the Health Insurance Portability and Accountability Act (HIPAA) and HITECH . These federal mandates establish standards for privacy and security of Protected Health Information (PHI) hhs.gov

  • HITRUST CSF Certified

    We are proud to be HITRUST CSF certified. This demonstrates our alignment with rigorous healthcare
    regulations and industry best practices for security, privacy, and risk management.
    hitrustalliance.ne

  • SOC 1 & SOC 2 Type II

    Liberty has successfully completed SOC 1 and SOC 2 Type II certifications. These independent
    attestations confirm the success of our internal controls related to financial reporting and security.

    aicpa.org

  • Cyber Hygiene & DHS Partnership

    Our public-facing systems are continuously scanned by the Cybersecurity and Infrastructure Security
    Agency (CISA) under the U.S. Department of Homeland Security.

    • Vulnerability scanning of public IPv4 assets

    • External exposure assessments to reduce attack surface

    cisa.gov